Service Support
Extensive After Sales Service
Smithson Equipment offers a comprehensive range of service programmes, from fixed-cost maintenance contracts to our basic annual service subscription. Many of our customers use Smithson Equipment as part of a professional cleaning service where it is vital that the equipment work properly. We have a number of additional support functions like technical service training, help desk for immediate service assistance, on-line access to e.g. exploded drawings and direct ordering of spare parts.
Staff training - customized to your needs and conducted by an industry professional. Topics covered include: General Cleaning Issues; How Chemicals Work; Chemical Safety, Storage and Handling; Operation of Cleaning Machinery.
Expert advice from experienced consultants. Smithson Equipment’s cleaning consultants are dedicated to solving even your toughest cleaning problems.
Cost effective solutions for your cleaning problems. We will design the best combination of products and services to suit your budget and cleaning requirements
Our after-sales service encompasses:
-
Telephone technical help
-
extensive inventory carried on service vans
-
Specialised spare part stocks for fast delivery
-
tailor-made service contracts
-
preventive maintenance contracts
-
replacement machines
-
highly skilled service technicians
-
24-hour breakdown service if required
Call us today on (07) 3348 5655 to:
* Enquire about repairs
* Book in for a scheduled service
Or email our service department
*service@smithsonequipment.com.au
|
